Navigating Your Insurance Claim After a Disaster
We work for you, not the insurance company—but we work with them to ensure your property is fully restored and your claim is properly processed.
We Help With the Insurance Process
Dealing with disaster is hard enough. We document damage for insurance claims and can coordinate with your carrier or adjuster when appropriate. Coverage, approval, payment, and claim handling depend on your policy and insurer.
Document Everything
We photograph and document all damage before starting work — creating the record your insurance carrier needs.
Support Your Claim
We help you notify your carrier, understand the process, and prepare the documentation needed to support your claim.
Coordinate With Your Adjuster
We are available to meet with your insurance adjuster on-site and provide a detailed scope of the damage.
Restore Your Property
We complete the approved restoration scope and provide final documentation for your records and your insurer.
Insurance Documentation Support
We prepare the records your carrier needs.
- Photo and video documentation of all damage
- Detailed written scope of affected areas
- Moisture mapping and drying logs
- Available for adjuster site visits
- Final completion documentation for your file
Important: Insurance coverage, deductibles, approvals, and payments are determined by your insurance policy and carrier. Hampton Roads Damage Help does not guarantee claim approval or payment.
Insurance FAQ
Call us before you call your insurance.
We'll guide you through every step of the process and document the damage immediately to protect your claim.
Get Insurance Help Now: (757) 285-5963