Air Duct Cleaning
Clean air starts in your ducts.
Professional Air Duct Cleaning in Hampton Roads
After water damage, mold, or fire, your HVAC system can harbor contaminants and distribute them throughout your property. Our professional duct cleaning restores air quality and protects your HVAC investment.
Common Causes
- ›Fire and smoke residue in ductwork after a fire event
- ›Mold growth in duct lining after water damage
- ›Sewage odor drawn into HVAC during a backup event
- ›Post-flood moisture trapped in duct systems
- ›Renovation dust and debris contaminating ducts
- ›Long-term accumulation requiring routine cleaning
Dealing with Duct Cleaning right now?
Our emergency line is answered 24/7. Call us and a team member will guide you through exactly what to do while awaiting crew arrival.
What To Do First
Follow these steps in order. Tap each item when it's done.
What NOT To Do
These are the most common mistakes that worsen damage and complicate your insurance claim.
DO NOT:Don't run HVAC after fire or sewage events
Fire particles, soot, and sewage contamination drawn into return air vents will be redistributed to every room in the structure.
DO NOT:Don't skip duct cleaning after mold remediation
Mold spores drawn into HVAC systems before or during remediation will recontaminate the restored space after occupancy.
DO NOT:Don't use consumer duct cleaning kits
Consumer tools cannot reach the full duct run, cannot apply antimicrobial treatment, and don't create the negative pressure required for thorough cleaning.
Not sure if something is safe to do? Call us at (757) 285-5963 before acting. We'd rather answer a question than have you make the damage worse.
Our Duct Cleaning Process
Every job follows the same documented process — no surprises, no shortcuts. Here's exactly what happens from first call to final sign-off.
HVAC system inspection
We inspect all accessible duct components, including supply and return runs, air handlers, and coils, to determine the extent of contamination.
Access point identification
We identify and create access points in the duct system as needed for thorough cleaning without unnecessary modification.
Negative pressure vacuum extraction
A large-capacity negative pressure vacuum is connected to the main duct trunk to capture dislodged debris and contaminants.
Rotary brush agitation
Flexible rotary brushes are run through all duct runs to dislodge adhered debris, soot, and biological material.
Antimicrobial treatment
EPA-registered antimicrobial products are applied to interior duct surfaces to inhibit mold and bacterial growth.
Air quality post-check
Post-cleaning airflow and air quality are verified, and a cleaning report is provided for your records and insurer.
Documentation at every step. We photograph, log, and report every phase of the process — giving you a complete paper trail for your insurance carrier and your own records.
We Help With the Insurance Process
Dealing with disaster is hard enough. We document damage for insurance claims and can coordinate with your carrier or adjuster when appropriate. Coverage, approval, payment, and claim handling depend on your policy and insurer.
Document Everything
We photograph and document all damage before starting work — creating the record your insurance carrier needs.
Support Your Claim
We help you notify your carrier, understand the process, and prepare the documentation needed to support your claim.
Coordinate With Your Adjuster
We are available to meet with your insurance adjuster on-site and provide a detailed scope of the damage.
Restore Your Property
We complete the approved restoration scope and provide final documentation for your records and your insurer.
Insurance Documentation Support
We prepare the records your carrier needs.
- Photo and video documentation of all damage
- Detailed written scope of affected areas
- Moisture mapping and drying logs
- Available for adjuster site visits
- Final completion documentation for your file
Important: Insurance coverage, deductibles, approvals, and payments are determined by your insurance policy and carrier. Hampton Roads Damage Help does not guarantee claim approval or payment.
For Homeowners & Renters
Residential Duct Cleaning
Single-family homes, condos, rentals, and historic properties
Hampton Roads homeowners often discover their ductwork is contaminated only after a loss event — water damage, fire, or mold — makes it unavoidable. We provide duct cleaning as a standalone service and as part of our full restoration process.
What you can expect from us
A dispatcher calls you back as soon as possible — call us directly for the fastest response
We document damage and can help coordinate with your adjuster — coverage depends on your policy and carrier
We work in your home respectfully — covering floors, explaining every step before starting
Contents handled with care — pack-out services available when needed
Types of residential properties we handle
This is your home. We understand the stress that comes with property damage — the disruption, the uncertainty, and the concern about what comes next. Our crews are trained to work efficiently and respectfully, explaining every step so you always know what's happening in your own home.
For Property Managers & Commercial Owners
Commercial Duct Cleaning
Offices, retail, multi-family, industrial, and institutional properties
Commercial HVAC systems — particularly in hotels, office buildings, and medical facilities — require duct cleaning to the standards of NADCA (National Air Duct Cleaners Association). We serve commercial properties with the documentation and process compliance that building management requires.
What we bring to commercial jobs
After-hours and weekend scheduling to minimize tenant disruption
Dedicated project manager for the full scope — single point of contact
Detailed documentation aligned with commercial insurance policy requirements
Large-loss capability for multi-unit, industrial, and portfolio properties
Property types we serve
We work with property managers, building owners, and facility directors — and can coordinate with your carrier or adjuster when appropriate. Coverage and claim outcomes depend on your policy and insurer.
Related Services
Duct Cleaning by City
Select your city for locally specific duct cleaning information, neighborhood risk factors, and direct emergency contact.
Duct Cleaning — Frequently Asked Questions
Need Duct Cleaning help right now?
Our emergency line is answered by a real person, 24 hours a day. Call for the fastest available response.
(757) 285-5963